About the Department/Office
Brief description (5–8 sentences):
The Platonus and Student Service Center is a structural subdivision of the university. The main functions of the department include the organization and coordination of activities in the field of planning and department management, maintenance of documentation, improving the quality of services, and the enhancement of internal processes.

Mission and Key Responsibilities
Mission:
To improve the efficiency of university operations and provide high-quality administrative support.
Key responsibilities:
• planning and organizing the department’s work
• handling internal documentation
• coordinating processes within the department’s competence
• collaborating with other university units

Main Areas of Activity
Issuance of Certificates: Enrollment verifications (proof of study), certificates for military registration offices, and for the SCVP (State Center for Pension Payments/Social Benefits).
Transcripts: Printing and issuing academic transcripts with grades for all years of study.
Processing Applications: Requests for academic leave, tuition discounts, internal transfers between majors, or transfers from other universities.
Platonus System Administration: Department employees are the primary "guardians" of data in the Platonus system. They are responsible for synchronization with the EPHP (European/Unified Higher Education Platform) and ensuring the correct operation of the system.

Staff
Nurmakhan Kuanysh Head of Department
Konysova Zhanna Methodologist